International orders are FINAL SALE. No returns, no exchanges, no exceptions.
Domestic orders can be returned within 14 days of the order delivery date (according to USPS tracking) so long as the item(s) are in brand new, unworn condition with all original packaging and tags and are free of any animal hair/fur/dander for hygiene reasons. We reserve the right to reject returns that do not meet the aforementioned quality standards.
Please email firstname.lastname@example.org using the subject “Return Request – Order #[your order number]” to let us know which item(s) you would like to return from your order
Please note that Pawmigo will NOT cover any return shipping costs unless the item(s) being returned are deemed defective upon careful inspection by a Pawmigo employee.
Sale items or orders placed with promo codes are Final Sale and not eligible for return. Please email us if exchange is needed.
***Product Image Disclaimer: Please note that although we make every effort to photograph our products accurately and describe them in detail, we cannot guarantee every photograph in production will accurately depict the actual color of the merchandise. Please contact us with any questions about the color, material, or size of any item before purchasing