We’re always here to help! If your question isn’t answered below, you can email us at hello@pawmigo.co and we’ll get back to you with an answer as soon as we can.
Measure the circumference of your pup’s neck and chest (the largest part of your pup’s ribcage right behind his/her front legs) and then compare these measurements to our Sizing Chart. Please note that the weight ranges provided on this chart are purely directional and can vary significantly by breed. As a result, we strongly encourage you to make your size selection based on your pup’s neck and chest measurements.

Still not sure what size to order? No worries! We’re pleased to offer the pet industry’s first Home Try-On Program which allows you to try two sizes in the comfort of your own home. A prepaid return shipping label is included in your package so returning the misfit is easy breezy!
Domestic orders typically arrive within 3-5 business days via Standard/Free Shipping and within 2-3 business days via Expedited Shipping. Please allow 1-2 business days for processing in addition to the shipping timelines detailed above. You can easily track your order anytime right here on our site and are always welcome to reach out to us via email at hello@pawmigo.co with any additional questions or concerns.
Yes! We ship to most countries via the U.S. Postal Service. The cost of shipping varies by country so we ask that you add all the items you plan to purchase to your cart and enter your shipping address at checkout for an accurate shipping quote.

Please note that all prices listed on our website are in US dollars and do not include any additional taxes/duties that may be incurred upon delivery. Pawmigo is not responsible for any of these additional fees and will not re-ship or refund any orders returned to us as a result of unpaid taxes/duties.

International orders typically arrive within 7-10 business days, however this is not always the case. You can easily track your order anytime right here on our site and are always welcome to reach out to us via email at hello@pawmigo.co with any additional questions or concerns.
Yes! Our products are carried in a select number of retail stores in the United States. Please visit our Stockists page for a complete list of our retail partners.
Before making your purchase, please carefully measure your pup and compare to our Sizing Chart. If you need additional assistance in selecting your pup’s size, please email us at hello@pawmigo.co using the subject "Sizing Help" and provide your pup's gender, breed, age, weight, and measurements (if possible) along with the item(s) for which you need help selecting a size.

RETURNS
International orders are FINAL SALE. No returns, no exchanges, no exceptions.

Domestic orders can be returned within 14 days of the order delivery date (according to USPS tracking) so long as the item(s) are in brand new, unworn condition with all original packaging and tags and are free of any animal hair/fur/dander for hygiene reasons. We reserve the right to reject returns that do not meet the aforementioned quality standards.

Please email hello@pawmigo.co using the subject “Return Request – Order #[your order number]” to let us know which item(s) you would like to return from your order and then ship the item(s) to the below address:

Pawmigo (Attn: Brooke Kemp)
825 South Hill Street #1907
Los Angeles, California 90014

Please note that Pawmigo will NOT cover any return shipping costs unless the item(s) being returned are deemed defective upon careful inspection by a Pawmigo employee.

***Product Image Disclaimer: Please note that although we make every effort to photograph our products accurately and describe them in detail, we cannot guarantee every photograph in production will accurately depict the actual color of the merchandise. Please contact us with any questions about the color, material, or size of any item before purchasing

EXCHANGES
At this time we are unable to process exchanges in one transaction. To exchange an item, we ask that you place a new order and follow the steps detailed above to return your original order. The previously mentioned 14 day return window still applies for items you intend to exchange.
Refunds are processed within 10 business days from the time the package arrives at our warehouse. Depending on your bank, please allow 5 to 10 business days from the time the return is processed for the refund to be reflected in your account.
You have successfully subscribed!